Acceptable Use.

Scope

This Acceptable Use Policy ("AUP") applies to (a) every visitor to and user of sierraoakaffiliate.com and (b) every prospective or active engagement with SIERRA OAK LLC. It supplements our Terms of Use and the Master Services Agreement signed by any client.

Prohibited behaviour on the Site

You may not, and may not allow any third party to:

• send unsolicited communications to any address obtained from the Site;
• scrape or systematically copy material beyond what well-behaved search-engine crawlers do;
• use the Site or its content to train, fine-tune, or evaluate any machine-learning model without our prior written permission;
• upload, transmit, or link to malware, worms, viruses, ransomware, or any other harmful code;
• attempt to interfere with the integrity or performance of the Site (denial-of-service, fuzzing, exhaustion attacks);
• probe, scan, or test the Site for vulnerabilities other than through our responsible-disclosure programme;
• circumvent any rate limit, security control, or access restriction;
• impersonate SIERRA OAK LLC, its staff, or any other person;
• misrepresent your identity, employer, or country in a brief submission with intent to obtain a proposal under false pretences;
• use the Site in a way that violates US export-control law, OFAC sanctions, or equivalent law of your jurisdiction.

Engagements we will not take

SIERRA OAK LLC will not provide marketing, growth, partner, creative, or attribution services for any of the following:

• Illegal goods or services in the jurisdiction of supply or demand.
• Products making medical claims that have not been cleared by the FDA (or the equivalent regulator in the country of sale).
• "Miracle cure" supplements, weight-loss products with unsubstantiated claims, or any health offer that targets eating disorders.
• High-interest lending in any form. This includes payday loans, payday-loan rollovers, auto-title loans, tax-refund anticipation loans, deposit advances, instalment loans priced above the applicable state usury cap, lease-to-own consumer-credit products that effectively exceed it, and any offer marketed under "fast cash," "no credit check," "guaranteed approval," or similar framing. We also decline debt-relief, debt-settlement, debt-consolidation, and credit-repair offers that misrepresent credit-report or collection consequences.
• Cryptocurrency and digital-asset offers in any form. This includes crypto exchanges, brokers, on/off-ramps, wallets, custodial services, staking products, mining-as-a-service, NFT mints and marketplaces, token launches, ICOs/IDOs/IEOs, copy-trading platforms, signal services, "trading bots," memecoins, DeFi protocols, and any product whose primary value is denominated in or settled with a digital asset. We do not promote these regardless of jurisdiction or claimed registration status.
• Unregistered securities, "guaranteed return" investment offers, and any product marketed as an investment without the disclosures required by the SEC, FINRA, or the equivalent regulator in the country of sale.
• Pyramid schemes, MLMs whose unit economics rely on recruitment rather than retail sales, "business opportunity" offers regulated under the FTC Business Opportunity Rule that are non-compliant.
• Counterfeit goods, knock-offs, or unlicensed use of any trademark.
• Gambling and gaming offers in any form. This includes online casinos, sportsbooks, poker rooms, fantasy-sports prize contests, lottery and lottery-courier offers, scratch-card and prize-draw promotions, bingo, slots, skill-prize games that pay cash, and any affiliate offer that routes traffic to operators offering the above. We do not promote these regardless of licensure or jurisdiction.
• Tobacco, vaping, nicotine, recreational cannabis (where federally restricted), or alcohol marketed to minors.
• Firearms, ammunition, or weapon accessories where the offer or the channel violates applicable platform policy or state/federal law.
• Adult content, dating-fraud schemes, or any service that exploits sexual content of any minor in any way.
• Hate speech, incitement to violence, harassment campaigns, or content that targets a protected class.
• Election or political advertising — we decline these engagements as a category to avoid the inevitable scrutiny.
• Spyware, stalkerware, or "monitoring" software marketed for covert surveillance of a partner, child, or employee.
• Software that primarily enables piracy, account-credential sharing, or circumvention of platform DRM.
• Work that would require us to falsify attribution data, click-stuff, generate synthetic conversions, or otherwise commit fraud against an advertising platform or affiliate network.
• Any campaign that knowingly targets children under 13 (or 16 in the EEA) without verifiable parental consent under COPPA / GDPR.
• Any party named on the OFAC SDN list or any other applicable sanctions list, or any business primarily controlled by such a party.

Restricted / regulated verticals — we can take these, but with extra scope

The following verticals are allowed, subject to additional compliance scope, written agreement on what we will and will not promote, and additional review checkpoints:

• Health and wellness — only with FDA-compliant claims, FTC substantiation review, and (where applicable) state-board-of-pharmacy review. PHI is out of scope for our desk; we do not sign HIPAA BAAs.
• Financial services, lending, insurance — only with TILA / Reg Z compliant disclosures, state-by-state licence verification, FCRA-compliant lead handling, an explicit list of states excluded, and an APR well below the applicable state usury cap. We do not promote any product that falls into the high-interest lending category described in §3.
• Alcohol — only with age-gating, no targeting in markets where alcohol advertising is restricted, no creative depicting consumption by anyone visibly under 25.
• Cannabis — only where federally and state-legal in every targeted market, only through compliant channels.

Compliance you must maintain as a client

• Maintain all licences and permits required by your industry in every state, country, and platform where we promote on your behalf.
• Provide accurate substantiation for every performance, scientific, or earnings claim used in creative.
• Maintain a working unsubscribe mechanism for every email and SMS channel, in line with CAN-SPAM, TCPA, and equivalent law (e.g. EU ePrivacy, UK PECR).
• Process consumer privacy requests (DSARs, opt-outs) inside the timelines required by applicable law, regardless of which side received the request.
• Notify us immediately of any regulator inquiry, lawsuit, or class-action notice that touches the campaigns we run for you.
• Indemnify us against third-party claims arising from your products, claims, or licensing posture per the MSA.

Enforcement and consequences

We reserve the right to:

• warn you in writing of an AUP violation and require remediation within a stated period;
• pause specific campaigns, partners, channels, or creatives while a violation is investigated;
• suspend or terminate the engagement immediately, without refund of fees already incurred, for material or repeated violations;
• report the violation to the relevant ad platform, partner network, or regulator where required by law or by the platform's own rules;
• preserve evidence and cooperate with lawful investigations.

For Site-only violations (scraping, attack traffic, fraudulent submissions), we may block the offending IP range, refer the activity to the hosting platform, and pursue available legal remedies.

How to report a violation

If you believe a Sierra Oak partner, creative, lander, or affiliate is violating this AUP — or if you have received unsolicited communication that traces back to us — please tell us:

• Email: desk@sierraoakaffiliate.com with subject "AUP report"
• Include the offending URL or message, the date and time, and any header or screenshot you have.
• We will acknowledge within two business days and resolve or escalate within ten business days.

Contact

Questions about this Policy: desk@sierraoakaffiliate.com.

Last updated January 10, 2026.